Medical disclaimer
No Medical Advice
Last updated: June 8, 2026
Please read this disclaimer carefully. It applies to this website and to all services provided by Orthopaedic Access ("we," "us," or "our"). By using this website or our services, you acknowledge and agree to the terms below.
WE ARE NOT A HEALTHCARE PROVIDER
Orthopaedic Access is a private patient navigation and coordination service. We do not provide medical advice, diagnosis, or treatment. We are not a hospital, clinic, physician's office, or any other kind of healthcare provider, and nothing we do should be understood as the practice of medicine.
NO HEALTHCARE PROVIDER–PATIENT RELATIONSHIP
Using this website or our services does not create a physician–patient, nurse–patient, or any other healthcare provider–patient relationship between you and Orthopaedic Access. Our role is administrative and informational only.
ALL CLINICAL DECISIONS REMAIN WITH YOUR PHYSICIAN
Any decision about your diagnosis, your treatment, whether you need imaging or surgery, which procedure is appropriate, or which provider to see is a clinical decision that must be made by you together with a qualified, licensed healthcare provider. We do not make these decisions, and we do not influence your physician's independent clinical judgment. Where we help identify potential provider options, we do so based on factors such as area of focus, location, and availability — not on a clinical assessment of your condition.
OUR CLINICAL ADVISOR
Our clinical advisor draws on extensive experience in the orthopaedic field to help us identify appropriate provider options based on specialization, availability, and logistics. The clinical advisor does not diagnose, treat, or provide medical advice to clients, and any biographical description of their background reflects past experience, not current clinical qualifications or treatment services.
INFORMATION ON THIS WEBSITE IS GENERAL ONLY
Any information on this website is provided for general informational purposes only. It is not intended as, and should not be relied on as, medical advice, a diagnosis, or a treatment recommendation. Always seek the advice of a qualified healthcare provider with any questions you have about a medical condition, and never disregard or delay seeking professional medical advice because of something you read here or learned through our service.
NO GUARANTEE OF OUTCOMES
We do not guarantee any particular result. This includes, without limitation, wait times, appointment availability, imaging timelines, surgeon or provider availability, acceptance of any referral, or any medical or surgical outcome. We help you navigate and coordinate; the providers you see, and the public and private systems they operate within, are independent of us and outside our control.
IN AN EMERGENCY
If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately. Do not use this website or our service for urgent or emergency medical needs.
CONTACT
If you have questions about this disclaimer, contact us at info@orthopaedicaccess.ca.